Process

How every project
runs, start to finish.

No mystery, no surprise invoices, no calls required. Exactly what happens from your first email to the day your site goes live.

Request free mockup → See pricing
Free mockup first No deposit until you love it All email, no calls
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The six steps
01
Step 01 of 06
01Submit brief
02We respond
03Free mockup
04Deposit
05Build & review
06Go live
Day 1

Submit an intake request

Fill in the contact form. Tell us about your business, what your site needs to do, and examples you like. Write it like you'd explain it to a friend — no jargon required.

What to include: what you do, who your customers are, what pages you need, sites you like, and your budget range.
Within 1 business day

We review and respond

Your brief is read and replied to within one business day. If it's a good fit, we confirm. If not, we say so directly and suggest alternatives where possible.

Honesty first: if budget doesn't match scope, we'll tell you. It saves everyone time.
Within 2 business days

You receive a free mockup

A homepage mockup showing the layout, structure, and visual direction of your site — delivered at no charge. You see exactly what you're getting before paying anything.

No risk: love it, proceed. Not for you, walk away. Zero cost either way.
Project kickoff

Deposit and agreement

A simple project agreement covering scope, timeline, revisions, and payment. 50% deposit locks in your start date and we get to work.

Payment: 50% upfront, 50% on delivery. Bank transfer or Stripe. All in writing.
Design & build phase

We build. You review.

Full site built based on the approved direction. Work-in-progress updates at key milestones. All over email — documented, clear, easy to reference back.

Revisions: 2 rounds (Starter) or 3 rounds (Business). Additions quoted separately.
Launch day

Approve, pay, go live.

Once approved, the final invoice is sent. On receipt, credentials are handed over, DNS pointed, site goes live. A 48-hour check-in follows to make sure everything is perfect.

You receive: full site files, hosting credentials, Analytics access, handover document.
Why email only

All over email.
By design.

No calls, no Zoom. This produces better results for both parties — everything documented, no scope creep from verbal agreements.

Everything documented and easy to reference
No scope creep from verbal agreements
Respond when it suits you, not a call schedule
Written briefs produce cleaner design decisions
Feedback in writing is more precise than verbal
Timelines

Clear timelines.
No guessing.

Timely feedback from your side always means faster delivery.

Start with a free mockup →
Free mockup2 business days
Email response1 business day
Starter site1–2 weeks from deposit
Business site2–3 weeks from deposit
Audit PDFWithin 48 hours
SEO reportFirst week each month